Clean Tech Case Manager

Are you passionate about helping others succeed? Join Goodwill Industries of New Mexico as a Clean Tech Case Manager, where you'll provide guidance, advocacy, and personalized support to individuals pursuing careers in the rapidly growing clean technology industry. Working with graduates of our in-house Solar Installation and Heat Pump Installation training programs, you'll help participants overcome barriers, access resources, and successfully transition into rewarding careers. Every day offers the opportunity to make a meaningful impact through service coordination, problem-solving, career support, and empowering individuals to achieve their goals while contributing to a more sustainable future.

$23/hr, negotiable depending on experience

Essential Duties:

• Adhere to Goodwill's attendance and punctuality policies.
• Ensure HIPAA compliance and maintain confidentiality of privileged information.
• Implement CARF standards within all programs and adhere to the organization's Code of Conduct and Business Ethics Policy.
• Contact participants and provide case management services to an assigned caseload in accordance with program guidelines and scope of work.
• Travel as required to meet participant and program needs.
• Orient participants to organizational policies and procedures, including rights and responsibilities, mission, programs and services, grievance procedures, and confidentiality requirements.
• Provide case management services and coordinate referrals to appropriate support services, including medical, behavioral health, and social service resources.
• Build and maintain collaborative relationships with community agencies and service providers.
• Maintain accurate, current, and complete participant case records; document all participant contacts in a timely manner.
• Complete all required documentation, case notes, reports, and program records within established timeframes.
• Review, prepare, and submit participant budgets, reimbursements, and other program-related documentation in accordance with contract requirements.
• Complete, verify, and submit monthly billing within established deadlines.
• Monitor caseloads and close inactive cases on a monthly basis to ensure accurate program records.
• Attend staff meetings, provide updates on participants with complex needs, and receive new referrals.
• Participate in ongoing professional development through training, workshops, meetings, and review of current industry practices.
• Perform other related duties as assigned.